The Employability Skills 2000+ is a document that was created in the
past by The Conference Board of Canada, an independent,
not-for-profit applied research organization, and it contains a list
of the vital skills that employees must possess in order to thrive at
work. The most essential skill for working well is communication.
Even in circumstances when more formal forms of communication
are essential, communication is growing increasingly informal a
decade and a half later with the growth of social media networking
and texting. This implies that younger generations may not be aware
of or even appreciate the value of good communication skills in
the workplace. The capacity to communicate effectively is one of
the qualities that the best leaders have, which emphasizes how
crucial communication is.
There are some actions you may take to hone your communication
abilities:
1.Pay attention constantly: The desire of people is to feel heard. Rather than drafting your reaction,
pay close attention to what the other person is saying. In order to
avoid misconceptions, seek clarification. The person who is speaking
to you right now ought to be the most significant person in your life.
One communication at a time is another crucial element. This implies
that you shouldn't send a text message or reply to an email while you
are on the phone with someone. The other person will be aware that
she is not receiving your whole attention.
2. It depends on to whom you are speaking: When speaking with a friend, it's acceptable to use acronyms and
colloquial language, but when emailing or texting your boss,
"Hey," "TTYL," and other colloquial expressions have no place
in your communication. You cannot presume that someone else
is familiar with the acronym's meaning. Do you want to be
misunderstood since certain acronyms have diverse meanings
to different people? When trying to convey your message,
remember to keep the other person in mind. Effective communicators
tailor their messages to the audience they are speaking to.
3. Body language is important: For in-person meetings and video conferencing, this is crucial. Make
sure you come across as approachable by using open body language.
You should thus avoid crossing your arms. Additionally, maintaining
eye contact to show that you are paying attention to the other person.
4. Review your message before sending: Grammar and spell checks can save your life, but they are not perfect.
Ensure that your words convey the desired message by carefully
reading what you have written.
5. Be succinct but detailed
Practice being succinct yet detailed in both written and verbal
communication so that the other person can grasp what you are
trying to express. Additionally, while writing an email answer,
make sure to read the full email before you respond. With enough
repetition, you will become adept at not droning on or providing
much too much information.
6. Put everything in writing Don't rely on your memory during conversations with others or
meetings; instead, take notes. Make sure you comprehend what
was said during the chat by sending a follow-up email.
7. Calling someone on the phone is sometimes preferable: If you discover that you have a lot to say, phone the individual rather
than writing an email. Although email is fantastic, there are instances
when verbal communication is more effective.
8. Consider your words carefully: Never talk without pausing, and never utter the first thing that comes
to mind. For a moment, be mindful of what you say and how you
say it. You can prevent embarrassing situations by developing this
one behavior.
9. Treat all individuals equally: Never belittle anyone; always be respectful to others.
Treat everyone equally.
10. Keep a cheerful outlook and smile: Smile even when you are on the phone since it will show that you
are happy and the other person will notice. People will react
favorably to you if you frequently smile and project positivity.
You may improve your communication abilities by using some of the
advice given above. Effective communication is a talent that can be
learned.
